Terms of Service

Last updated: 22 October 2026

These Terms govern your use of the software products and websites operated by EVALIX LLC, a Delaware limited liability company ("EVALIX", "we", "us"). They cover Prodex, LexAssist, SmartVal, Numera and evalix.io (each a "Product"). A Product may also have its own product terms. If product terms conflict with these Terms, the product terms apply to that Product.

By creating an account, starting a trial or paying for a Product, you agree to these Terms. If you accept them on behalf of an organization, you confirm you are authorized to do so, and "you" means that organization. Access to each Product is provided online, immediately after sign-up.

1. Who we are

EVALIX LLC, 2333 Brickell Ave D1-179, Miami, FL 33129, USA. Email: [email protected].

2. Eligibility and accounts

• You must be at least 18 years old to use a Product.
• Prodex, LexAssist and SmartVal are intended for business and professional use. Numera is available to numerology practitioners and to individuals.
• Give accurate information when you register, keep your sign-in details confidential, and tell us promptly about any unauthorized use of your account.
• You are responsible for activity under your account. Organization administrators control who has access and what each user can see.

3. Free trials and free plans

Some Products offer a free trial for the period shown at sign-up, or a free plan. A trial does not require a payment card unless the sign-up page says so. When a trial ends, you can choose a paid plan; otherwise access is limited or paused as described on the Product's website. We may change or withdraw trial offers and free plans for new sign-ups.

4. Plans, prices and payment

• Prices. The price is the one shown on the Product's pricing page or in the app when you subscribe. Prices on our websites are in US dollars unless stated otherwise, and exclude taxes such as VAT or sales tax, which we add where the law requires. In-app prices are set by Apple or Google in your local currency and may include taxes.
• How you pay. Purchases made on our websites are paid by card and processed by Stripe. Purchases made inside the Numera mobile app are processed by the Apple App Store or Google Play. We never receive or store your full card number.
• Billing and renewal. Subscriptions are billed in advance for each monthly or annual period and renew automatically at the end of each period until you cancel.
• Usage-based items. Where a plan is priced per seat, case, report or credit, charges follow the quantities described in the plan. Add-ons and top-ups are charged when you buy them.
• Failed payments. If a payment fails, we will retry and notify you. Until it succeeds we may limit new work in the Product. A failed payment alone does not cause us to delete your data. If we end access for non-payment, section 12 applies.
• Price changes. We will give you at least 30 days' notice before a price change applies to your next billing period. Where we have promised a founding or launch price, we honor it on the terms of that offer, for as long as your subscription stays active and continuous.

5. Cancellation and refunds

You can cancel at any time from your account's billing settings or by emailing [email protected]. Cancellation takes effect at the end of your current billing period, and you keep access until then. Numera subscriptions bought in the app are cancelled in your App Store or Google Play subscription settings; we cannot cancel them for you. Refunds are handled under our Refund & Cancellation Policy, which forms part of these Terms. Nothing in these Terms limits rights you have under consumer protection law.

6. Your content

• You own the content you upload to or create in a Product ("Customer Content"). As between you and EVALIX, you also own the output the Product generates for you.
• You give us a limited permission to host, process, transmit and display Customer Content only as needed to provide, secure and support the Product for you. We do not sell Customer Content.
• You are responsible for having the rights and legal basis to upload Customer Content, including information about your clients, partners and other people.
• If you record or transcribe a meeting or call, you are responsible for telling the participants and obtaining any consent the law requires.

7. Processing personal data on your behalf

When you use a Product to handle personal data about your own clients or other people — for example a law firm in LexAssist or an assessor's office in SmartVal — you are the controller of that data and EVALIX is your processor. For that data, we:

• process it only to provide the Product and on your documented instructions, which these Terms and your use of the Product make up;
• make sure our staff and contractors who can access it are bound by confidentiality;
• use only service providers bound by data protection terms at least as protective as these, and keep a list of them in our Privacy Policy;
• tell you without undue delay after we become aware of a security breach affecting it;
• help you respond to requests from the people the data is about;
• delete or return it when you close your account, except where the law requires us to keep it.

8. AI features

• The Products include AI assistants, such as Dexie in Prodex, LEXI in LexAssist and EVA in SmartVal, and Numera's report engine. Their output is generated automatically and can be incomplete or wrong. Review it before you rely on it.
• LexAssist does not provide legal advice and does not replace an attorney's professional judgment.
• SmartVal does not replace the professional opinion of a licensed assessor. The assessor remains responsible for every opinion they sign.
• Numera reports are interpretive. They are written for reflection and for use by practitioners, and are not predictions or medical, psychological, financial or legal advice.
• We do not use Customer Content to train AI models. The AI providers we use process it only to generate responses for you, as described in our Privacy Policy.

9. Acceptable use

You agree not to:

• use a Product to break the law or infringe anyone's rights;
• attempt to access accounts, data or systems that are not yours, or to disrupt, overload or reverse-engineer a Product;
• upload malicious code, or content you have no right to share;
• resell or sublicense a Product unless we have agreed to it in writing;
• use a Product to build a competing product, or extract its content or AI output at scale by automated means;
• use a Product in breach of applicable sanctions or export laws.

10. Confidentiality

We treat Customer Content and any non-public information about your organization as confidential. We use it only to provide the Products and disclose it only to our staff and service providers who need it for that purpose and are bound by confidentiality, or where the law requires.

11. Our intellectual property

EVALIX LLC owns the Products, including their software, designs, content and trademarks. While you have an account — including during a trial, on a free plan or with view-only access — you have a non-exclusive, non-transferable right to use the Products under these Terms. If you send us feedback or suggestions, we may use them without obligation to you.

12. Third-party services

Some features connect to services we do not control, such as Google, Slack, Make or calendar providers. Your use of those services is governed by their own terms, and we are not responsible for them. You can disconnect an integration at any time.

13. Availability and changes

We work to keep the Products available, but we do not guarantee uninterrupted service. We may carry out maintenance and add, change or remove features. If a change materially reduces the core features of a paid plan during a period you have already paid for, you may cancel and receive a pro-rata refund for the unused part of that period.

14. Suspension, termination and your data

• You may stop using a Product at any time.
• We may suspend or end access if you breach these Terms, do not pay, create a security risk, or if the law requires it. Where reasonable, we will give notice first.
• When your subscription ends, you keep access until the end of the paid period. For 30 days after that, you can export your Customer Content or ask us to send you an export. This does not apply where we ended access because of illegal content, a serious security risk or a legal requirement.
• SmartVal keeps cases available to view and export for at least 7 years, as its product terms describe.
• After that, data is handled as described in our Privacy Policy.

15. Disclaimers

TO THE EXTENT THE LAW ALLOWS, THE PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

16. Limitation of liability

TO THE EXTENT THE LAW ALLOWS, EVALIX IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF PROFITS, REVENUE OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO A PRODUCT IS LIMITED TO THE AMOUNT YOU PAID US FOR THAT PRODUCT IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR USD 100 IF YOU HAVE NOT PAID US.

This section does not limit liability that cannot be limited by law.

17. Indemnity

If you use a Product for business purposes, you will defend and indemnify EVALIX against third-party claims arising from your Customer Content or from your use of the Product in breach of these Terms.

18. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, and the state and federal courts located in Delaware have exclusive jurisdiction, unless a Product's own terms state otherwise. Before starting any proceedings, both sides will try to resolve a dispute in good faith for 30 days after one side notifies the other. If you are a consumer, you keep the protections of the mandatory laws of your country of residence, including the right to bring proceedings there where that law allows.

19. Changes to these Terms

We may update these Terms. For material changes we will notify you by email or in the Product at least 30 days before they take effect. If you continue to use a Product after that date, the updated Terms apply. If a material change is unfavorable to you and you cancel because of it before it takes effect, we will refund the unused part of any prepaid period.

20. General

These Terms, any product terms and the policies they link to are the whole agreement between you and EVALIX about the Products. If a provision is found unenforceable, the rest remains in effect. Not enforcing a provision is not a waiver. Neither side is responsible for delays caused by events beyond its reasonable control. You may not transfer these Terms without our consent; we may transfer them as part of a reorganization or sale of the business. We may send notices to the email address on your account.

21. Contact

EVALIX LLC, 2333 Brickell Ave D1-179, Miami, FL 33129, USA · [email protected]